PIA Launched Mobile App To Boost Facilities For Its Customers

PIA Launched App and Web Check-In
Pakistan International Airlines (PIA) has launched the mobile application and online check-in facility to help and get feedback from for its passengers to improve the standard of its airline services.

The flyers will be able to book their tickets online, check-in through PIA’s official website or mobile app prior to arrival at the airport. After all the smooth progress through their ticketing, check-in, passengers would be allowed to rate PIA services. Passengers can web check-in 24 hours prior to the scheduled departure and up to 03 hours before the flight departure time.

This new launch of the Digital Transformation Programe is expected to facilitate PIA passengers by offering online and self-service know-hows. The mobile app will not only help PIA clients, but also the national flag carrier to increase its sales.

The newly launched online check-in facility is initially available for only domestic flights between Karachi, Lahore and Islamabad. However, it will soon be effected on all other domestic and international flights.

Speaking at the launching ceremony, held at a local hotel in Karachi, acting PIA CEO Nayar Hayat said, “Online check-in through the website and mobile apps is a step forward in our quest to improve passenger experience with PIA and we will continue to bring further improvements in order to facilitate and please our passengers”.

The app is available for both Android & IOS on the Google Play store.